Free Online Certification Course on English for Career Development

Certification Course on English for Career Development

Organizer: University of Pennsylvania and adapted by FHI 360 for the Online Professional English Network (OPEN), sponsored by the U.S. Department of State.

About the Course

  • Course Name- Course on English for Career Development (2026 Q4)
  • Level- High-Beginner to Low-Intermediate
  • Course Platform- Canvas MOOC Platform
  • Course Dates- October 5 – December 28, 2026
  • Last Date to Complete- December 28, 2026 (11:59 PM ET)
  • Perks- Free Verified Certificate & Digital Badge
  • You can take this quiz as many times as you want and your highest score will be kept. You must score at least 70% to pass this quiz.

Certification Course on English for Career Development-

​If you are looking to enter the global job market and want to level up your English communication, resume writing, and interview skills, this course is an incredible opportunity for you!

Course on English for Career Development (2026 Q4) is a completely FREE online course designed for high-beginner to low-intermediate non-native English speakers.

Developed by the prestigious Ivy League institution University of Pennsylvania and offered by the Online Professional English Network (OPEN) (sponsored by the U.S. Department of State and adapted by FHI 360), this program is tailored to help you navigate the job application process smoothly.
​Upon successful completion, participants will earn an Official Certificate & Verifiable Digital Badge!

What You Will Learn:

  • This course guides you step-by-step through the job application process while expanding your professional vocabulary and language skills:
  • Entering the Job Market: Understand global job market dynamics and analyze your personal career goals.
  • Resume Writing: Craft a clean, professional, and impactful resume highlighting your core skills and qualifications.
  • Cover Letter Crafting: Write clear, concise, and persuasive cover letters tailored to job postings.
  • Networking & Elevator Pitch: Learn how to expand your professional network and deliver a quick, effective elevator pitch.
  • Interview Skills: Master common interview questions and build confidence for real-world job interviews.

Course Structure & Key Rules-

  1. Optional Orientation Module: The course begins with an optional orientation to help you get familiar with the Canvas platform and learn how to seek support. It is not mandatory to complete.
  2. Sequential Module Unlocking: Progression is step-by-step. Once you finish a module, the next one will automatically unlock.
  3. Strict Submission Cutoff: All coursework and assignments must be completed by December 28, 2026, at 11:59 PM ET. No late submissions will be accepted after this deadline.

Certificate & Digital Badge-

  • ​By completing all required coursework and module quizzes before the deadline, you will receive.
  • ​Official Verified Certificate: Perfect to add to your CV or share on professional networking sites like LinkedIn.
  • ​Digital Badge: A shareable digital credential that demonstrates your English language proficiency and career readiness to prospective employers.

About the MOOC Orientation Course on English for Career Development–

  1. Lesson 1: The Online Professional English Network
  2. Lesson 2: Canvas User Orientation
  3. Lesson 3a: Online Learning Success Strategies
  4. Lesson 3b: Avoiding Plagiarism
  5. Lesson 3c: Digital Citizenship in MOOCs
  6. Lesson 4: Certificates and Badges
  7. Lesson 5: Support During the MOOC
  8. Lesson 6: Safeguarding Program Participants
  9. Quiz- Orientation Quiz
How to Enroll:
  • ​Create a free account on the OPEN Canvas MOOC Portal Or Click on Apply Link.
  • ​Apply in English for Career Development (2026 Q4).
  • ​Work through the modules at your own pace and earn your certificate before December 28, 2026!

Apply Link

100% Correct Answers Available Here Enroll in Course on English for Career Development 2026 Q4

Module 1: Overview and To Do List
Choose the best category (things, actions, or people) for each of the following bolded vocabulary words.

You can take this quiz as many times as you want and your highest score will be kept. You must score at least 70% to pass this quiz.

Module 1 Quiz 1: Things, Actions, or People?

Question 1. What is the best category for employee?
Group of answer choices

Things
Actions
People
ans. people

Question 2. What is the best category for job application?
Group of answer choices

Things
Actions
People
ans. Things

Question 3. What is the best category for to interview?
Group of answer choices

Things
Actions
People
ans. Actions

Question 4. What is the best category for job seeker?
Group of answer choices

Things
Actions
People
ans. People

Question 5. What is the best category for to hire?
Group of answer choices

Things
Actions
People
ans. Actions

Question 6. What is the best category for occupation?
Group of answer choices

Things
Actions
People
ans. Things

Question 7. What is the best category for applicant?
Group of answer choices

Things
Actions
People
ans. People

Question 8. What is the best category for candidate?
Group of answer choices

Things
Actions
People
ans. People

Question 9. What is the best category for to search?
Group of answer choices

Things
Actions
People
ans. Actions

Question 10. What is the best category for employment? Group of answer choices
Things
Actions
People
ans. Things

Module 1 Quiz 2: Simple Present vs. Present Progressive

Question 1. At this moment, Pedro is working part-time, but he wants to find full-time employment soon.

Question 2. This year, Abdul is studying to be an engineer at university. Next year, he will graduate.

Question 3. Sara is an architect. She works for a construction company. Right now, she is working on the design of a new office development.

Question 4. I am applying for a new job at the moment. Every day I look in the newspaper for job advertisements.

Question 5. Faizan cooks breakfast for his family every day. Today he is preparing eggs, bread, and tea.

Module 1 Quiz 3: Global Trends in the Job Market

Question 1. Why is it important to include keywords in your resume?
To impress the employer with your vocabulary.
To make your resume look professional
To pass an applicant tracking system (ATS)
To avoid spelling mistakes
Ans. To pass an applicant tracking system (ATS)

Question 2. Which of these skills is a soft skill?
Group of answer choices

Speaking clearly to your team
Using video editing software
Writing code for websites
Typing fast on a keyboard
ans. Speaking clearly to your team

Question 3. Applicant tracking systems (ATS) read resumes before a person does.
True
False
ans. True

Question 4. How can networking help you find a job?
It help you build connections with people in your field.
It guarantees you will get a job immediately.
It replaces the need for a resume.
It stops you from applying online.
ans. It help you build connections with people in your field.

Question 5. Why is lifelong learning important in today’s job market?
It helps workers keep their skills up to date as technology and jobs change.
It means you will never need to apply for a new job.
It guarantees you will get a promotion every year.
It replaces the need for soft skills in the workplace.
ans. It helps workers keep their skills up to date as technology and jobs change.

Module 1 Quiz 4: Key Words in a Job Advertisement

Question 1. advertisement (n.)
a public notice, especially in print
something that you are expected or required to do
a sum in mathematics
ans. a public notice, especially in print

Question 2. Qualified (adj.)
to put yourself forward formally for a job
having the qualities and accomplishments to fit a job
a measurement of how good or bad something is.
ans. having the qualities and accomplishments to fit a job

Question 3. Duties and responsibilities (n.)
something that you are expected or required to do.
permission, often from a government or other authority to perform a job
something that allows you to do as you please
ans. something that you are expected or required to do.

Question 4. License (n.)
to put yourself forward formally for a job
permission, often from a government or other authority, to perform a job.
an official prohibition from doing something

Question 5. Apply (v.)
a public notice, especially in print
to put yourself forward formally for a job
to write a letter to a good friend.
ans. to put yourself forward formally for a job

Module 1 Quiz 5: Comparing and Contrasting in the Job Search

Question 1. Which sentence correctly uses the phrase “both…and” to show a similarity?
Group of answer choices

Both community colleges and universities offer training in many subjects.
Both schools but universities are helpful.
Both colleges unlike offer degrees.
Community colleges both and universities teach people.
No answer text provided.
ans. Both community colleges and universities offer training in many subjects.

Question 2. You are learning how to describe the difference between two jobs.
Which of the following phrases are used to show a contrast between two things? (Choose all that apply.)
Group of answer choices

both/and
unlike
are different because
have something in common
but
ans. unlike, are different because, but

Question 3. Fill in the blank with the best phrase to show a similarity between two jobs:
Receptionists and customer service agents _______ because they work directly with clients.
Group of answer choices

are different because
unlike
but
are similar because
ans. are similar because

Question 4. You are writing a cover letter and want to explain how your last two jobs are similar.
Which sentence uses a comparison phrase correctly and clearly?
Group of answer choices

My last job and my current job are different because I helped customers in both.
Both my last job and my current job taught me how to solve problems.
Unlike my two jobs, I learned communication skills.
My current job and last job have in problem-solving in common.
ans. Both my last job and my current job taught me how to solve problems.

Question 5. You are preparing for a job interview. The interviewer asks,
“How was your last job different from your current one?”
Which of the following answers uses a contrast phrase clearly and appropriately
Group of answer choices

Both jobs taught me time management.
Unlike my current job, my last job required me to work weekends.
My jobs have customer service in common.
My last job and current job are similar because I worked with people.
Ans. Unlike my current job, my last job required me to work weekends.

Question 6. Complete the sentence to show a clear difference between two job training programs:
The online program focused on independent learning, ______ the in-person program included more group work.
Group of answer choices

and
both
whereas
in common
ans. whereas

Question 7. You are talking about two jobs in an interview.
You want to explain that your last job required weekend shifts, but your current job does not.
Which sentence is correct and clearly shows this difference?
Group of answer choices

Unlike my current job, my last job required weekend shifts.
My current job is similar because I don’t work weekends.
Unlike both jobs, I used to work full time.
I worked weekends in both jobs, but they were very different.
ans. Unlike my current job, my last job required weekend shifts.

Question 8. You just started a new job and are having lunch with a coworker. You find out that you both used to work in cafés.
Your coworker says: “I used to be a barista too!”
What is the best response to show what you share?
Group of answer choices

That’s great! We have experience working in cafés in common.
That’s great! My café job was always really busy.
That’s great! This job is very different from being a barista.
That’s great! Being a barista taught me a lot about time management.
ans. That’s great! We have experience working in cafés in common.

Question 9. You are writing a short email to a hiring manager. You want to explain that your last job and your current job are both important, but one gave you more leadership experience. Which sentence shows this difference clearly and uses “but” correctly?
Group of answer choices

My last job and current job are similar because I worked with people.
I liked both jobs, but my current job gave me leadership experience.
But I gained more leadership in my current job.
Unlike my past job, my current job is better.
ans. I liked both jobs, but my current job gave me leadership experience.

Question 10. You are preparing for a networking event. You know someone will ask: “How is your current job different from your last one?”
You want to give a clear, confident answer that shows a difference in work environment and responsibility.
Which response would be the most effective?
Group of answer choices

My jobs are different because I had a lot of responsibilities in both.
Unlike my last job, my current one gives me more independence and flexibility.
I worked in retail before, but now I’m in customer service.
Both of my jobs are fast-paced and involve working with people.
ans. Unlike my last job, my current one gives me more independence and flexibility.

Module 2 Quiz 1: Understanding Resumes

Question 1. What is a resume?
A full biography of your life and education
A short description of your personality
A short written summary of your work experience, education, and skills
A letter to the employer about your interests
Ans. A short written summary of your work experience, education, and skills

Question 2. Why is it important to have a strong resume?
Group of answer choices

It makes a strong first impression
It shows your skills and accomplishments
It helps you get an interview
You can get hired without an interview if your resume is strong enough
Ans. It makes a strong first impression
It shows your skills and accomplishments
It helps you get an interview

Question 3. Match each resume section with what it shows.
Group of answer choices

Headline and Summary- The job you’re applying for and your top skills
Work Experience- Your jobs and responsibilities
Education- Your degrees or school training
Name and Contact Info- How employers can reach you

Question 4. You’re applying for a job that receives many resumes. What would make your resume easier for the employer to read?
Group of answer choices

Using different colors and fun fonts
Keeping it clean with bullet points and clear sections
Writing your resume as a story or long paragraph
Adding extra personal photos to show your personality
ans. Keeping it clean with bullet points and clear sections

Question 5. What does “reverse chronological order” mean?
Group of answer choices

Listing your most important job first
Listing your most recent job first
Starting with your very first job
Putting your jobs in alphabetical order
ans. Listing your most recent job first.

Question 6. Every resume should include a photo.
Group of answer choices

True
False
ans. False

Question 7. Which of the following is true about resumes around the world?
Group of answer choices

All resumes use the same format and length
Every resume should be exactly two pages
Resume expectations are different in different regions and cultures
Most employers expect a resume and a video introduction
ans. Resume expectations are different in different regions and cultures

Question 8. If you’re applying for a job in another country, what should you try to learn first?
Group of answer choices

How long the resume should be
Whether to include a photo
What format or document type is preferred
Whether you should always include your age and marital status
ans. What format or document type is preferred

Question 9. You’re applying in a region where personal details (like age or nationality) are often included on resumes. You don’t feel comfortable sharing this information. What should you do?
Group of answer choices
Leave it out or ask someone for local advice
Add it anyway to match the local format
Refuse to apply for jobs in that region
Add a fake age to fill the space
ans. Leave it out or ask someone for local advice

Question 10. You’re thinking about applying for jobs in different places. How can you make sure your resume fits the job and region?
Group of answer choices

Use the exact same resume for every job, no matter where it is
Adjust your resume based on the job ad and local expectations
Only use resume templates from the United States
Always include a photo and personal informatiom=n.
ans. Adjust your resume based on the job ad and local expectations

Module 2 Quiz 2: Describing Education, Experience & Skills

Question 1. Which of these is the best way to begin a resume bullet point?
I am good at organizing things
Responsible for organizing
Organized supplies and restocked shelves
My job was to help the store
ans. Organized supplies and restocked shelves

Question 2. Which line would be best for describing a job you did last year?
Help customers at the front desk
Helped customers at the front desk
Helping customers at the front desk
I help customers
Ans. Helped customers at the front desk

Question 3. Fill in the blank with the best action verb:
______ a weekly team meeting and took notes to share with coworkers.
Group of answer choices

Organized
Organizing
Organize
I was organizing
ans. Organized

Question 4. Choose the best word to complete the sentence:
______ the register and processed payments during busy shifts.
Group of answer choices

Managing
Manages
Managed
I managed
ans. Managed

Question 5. Which version is best for a resume?
I did inventory and also helped my coworkers when it was busy
Helped with inventory and supported coworkers during busy shifts
I was responsible for checking things and helping people
ans. Helped with inventory and supported coworkers during busy shifts.

Question 6. Which version is better for a resume?
I answered phones and helped with clients
Answered phone calls and assisted clients
My job was to talk to people
ans. Answered phone calls and assisted clients

Question 7. Match the action verb to the task:
Group of answer choices

Delivered
[ Choose ]
Managed
[ Choose ]
Trained
[ Choose ]
ans. Delivered- Bringing items to customers
Managed -Organizing daily work tasks
Trained- Teaching new team members

Question 8. Which of these are good action verbs for resume writing? (Choose all that apply)
Helped
Was
Organized
I am
Prepared
ans. Helped, Organized, Prepared (Select all three)

Question 9. Which sentence is best for describing a current job?
Group of answer choices
A. Worked with customers in a bakery
Help customers with orders and payments
Helping the bakery and talking to people
I help customers at the bakery
ans. Help customers with orders and payments

Question 10. Which of these would be best in a skills section of your resume?
Group of answer choices

I am a good team player
Able to work well in a team
I like working with people
Teamwork is one of my favorite things
ans. Able to work well in a team

Module 2 Quiz 3: Adapting Your Resume to a Job

Question 1. What is the job title in this ad?
Group of answer choices

Social Media Coordinator
Communications Assistant
Virtual Office Manager
Outreach Writer
ans. Communications Assistant

Question 2. This job must be done in an office.
Group of answer choices

True
False
ans. False

Question 3. Which of these are required skills for the job?
Group of answer choices

Strong English writing
Social media experience
Team communication
interest in education
Ans. Strong English writing
Team communication

Questions 4-6 will refer to the following job advertisement.
Job Advertisement 2
Position: Clinic Assistant
Organization: Greenview Community Health Center
Location: Westside District, near City Hospital
Schedule: Full-time (Monday–Friday, 8:00 AM – 4:30 PM)
Job Summary:

Greenview Health Center is a small, local clinic that provides low-cost health services to the community. We are looking for a helpful, organized person to assist with clinic tasks and front-desk duties.

Main Responsibilities:
Welcome patients and help them check in
Answer phone calls and schedule appointments
Enter patient information into the computer system
Help keep records organized
Support the nurses and doctors with basic administrative tasks

Requirements:
Basic English communication (speaking, reading, and writing)
Good computer skills (email, scheduling, data entry)
Friendly and respectful attitude
Able to work calmly in busy situations

Preferred (Nice to Have):
Experience in a hospital, clinic, or office
Knowledge of Microsoft Excel or scheduling software
Interest in health or customer service
To Apply: Email your resume and a short message to greenviewjobs@clinic.org by May 10.

Question 4. Match each item from the ad to the correct category:
Group of answer choices

Helping patients check in
[ Choose ]
Basic English and typing skills
[ Choose ]
Experience in a clinic
[ Choose ]
Monday-Friday, 8:00-4:30
[ Choose ]
ans. Helping patients check in Responsibilities
Basic English and typing skills Requirements
Experience in a clinic Preferred
Monday-Friday, 8:00-4:30 Schedule

Question 5. How should someone apply for this job?
Group of answer choices

Visit the clinic and ask for a paper form
Send a short email with resume
Call the nurse on duty
Submit a video resume
ans. Send a short email with resume

Question 6. “Friendly attitude” is listed as a preferred skill.
True
False
ans. False

Questions 7-10 will test new vocabulary and check your understanding of the article, “Reading a Job Ad”

Question 7. What does “preferred” mean in a job ad?
Group of answer choices

You must have this to apply
This is part of the job duties
This is a skill that is helpful but not required
It means the job is full time
ans. This is a skill that is helpful but not required

Question 8. Before you apply for a job, what should you check?
Group of answer choices

What the job is
The required skills
The company founder’s biography
How and where to apply
ans. What the job is
The required skills
How and where to apply

Question 9. If you don’t meet all the preferred skills, you should not apply.
Group of answer choices

True
False
ans. False

Question 10. Which of these best describes a resume?
The name of the job
A document that shows your experience and skills
A message asking for an interview
A list of job ads you are interested in
ans. A document that shows your experience and skills

Module 2 Quiz 4: Online Applications

Question 1. What does ATS stand for?
Group of answer choices

Application Training System
Automated Tracking Summary
Applicant Tracking System
Advanced Testing Service
ans. Applicant Tracking System

Question 2. If your resume does not pass the ATS scan, a human will still read it.
Group of answer choices

True
False
ans. False

Question 3. Why do job seekers need to avoid tables or images in their resume?
Group of answer choices

They make the resume look unprofessional.
They take up too much space
ATS can’t read them properly
Recruiters don’t like colorful resumes
ans. ATS can’t read them properly

Question 4. Which choices help your resume pass the ATS? (Choose all that apply.)
Group of answer choices

Use tables and graphics
Include keywords from the job description
Use reverse chronological order
Upload a photo of your resume
ans. Include keywords from the job description, Use reverse chronological order

Question 5. You see a field that says “Upload Cover Letter (optional).” What should you do?
Group of answer choices

Skip it—cover letters aren’t needed
Use that space to send a photo
Write a short letter about your experience
Leave it blank unless the job asks for a reference
ans. Write a short letter about your experience

Question 6. What should your resume file name look like?
Group of answer choices

ResumeFinal2
mydoc_upload_1
YourName_Resume.docx
Application Upload
ans. YourName_Resume.docx

Question 7. Which of these is a mistake on an ATS resume?
Group of answer choices
Using Arial font
Including a photo
Writing “Work Experience” as a heading
Saving in Word format
ans. Including a photo

Question 8. A job ad says: “Must have project management experience.” Which line is best for your resume?
Group of answer choices

“I like to manage things.”
“Managed multiple projects and led weekly team meetings.”
“Worked on different tasks.”
“I’m a good person.”
ans. “Managed multiple projects and led weekly team meetings.”

Question 9. You have a photo of your resume saved on your phone. The application asks for a Word or PDF file. What should you do?
Group of answer choices

Upload the photo
Rewrite it in Word and upload it
Email the photo to the company
Add it to PowerPoint
ans. Rewrite it in Word and upload it

Question 10. The job posting says “detail-oriented.” Which line shows this and uses the keyword?
Group of answer choices

“Detail-oriented: Typed 65 words per minute with 98% accuracy.”
“Good with details and stuff.”
“I love working.
“I can do many things.”
ans. “Detail-oriented: Typed 65 words per minute with 98% accuracy.”

Module 2 Quiz 5: Using AI to Improve Your Resume

Question 1. How can AI tools be most helpful during the resume-writing process?
Group of answer choices

By replacing your resume with a new version
By helping you improve what you’ve already written
By telling you which jobs to apply for
By writing a resume without needing your input
ans. By helping you improve what you’ve already written

Question 2. What are helpful ways to use an AI tool while working on your resume?
Group of answer choices

Ask for a more professional version of your own sentence
Use an AI-generated resume without reviewing it
Get ideas that match the language in a specific job ad
Include all AI suggestions even if they don’t sound like you
Ask for help making a bullet point clearer in English
ans. Ask for a more professional version of your own sentence
Get ideas that match the language in a specific job ad
Ask for help making a bullet point clearer in English

Question 3. You should let AI tools decide which jobs and skills to include on your resume.
Group of answer choices

True
False
ans. False

Question 4. What is a good reason to be careful when using AI resume suggestions?
Group of answer choices

They always use strong vocabulary
They automatically fit any resume style
They may not match your experience or local context
They adjust their advice based on your location
Answer: They may not match your experience or local context

Question 5. Match the action to the best reason for using AI in resume writing:
Group of answer choices

Asking AI to check a sentence
[ Choose ]
Asking AI to rewrite bullet points
[ Choose
Asking AI to suggest keywords
[ Choose ]
ans.Asking AI to check a sentence- makes your language clearer.
Asking AI to rewrite bullet points- improves professionalism and tone.

Asking AI to suggest keywords- helps match the job ad vocabulary.

Question 6. When you get a resume suggestion from an AI tool, what’s a smart next step?
Group of answer choices

Use the suggestion right away to save time
Keep the suggestion even if it doesn’t match your voice
Read the suggestion and decide if it’s right for your resume
Accept anything that sounds professional, even if it feels too formal
Answer: Read the suggestion and decide if it’s right for your resume

Question 7. Which of the following are true about Applicant Tracking Systems (ATS)?
Group of answer choices

Some employers use them to scan resumes
They look for keywords from job ads
They automatically correct grammar and spelling
Every company uses them
They can tell if your resume is honest
Answer. Some employers use them to scan resumes
They look for keywords from job ads

Question 8. You are writing a resume for a job at a large company that uses an ATS. What should you keep in mind? (Choose all that apply)
Group of answer choices

Use clear formatting that’s easy to scan
Add extra skills that make you look impressive
Include keywords from the job description
Use a creative layout to help your resume stand out
Write bullet points that describe your real experience
ans. Answers: Use clear formatting that’s easy to scan
Include keywords from the job description
Write bullet points that describe your real experience

Question 9. Why is it important to consider your region or industry when using AI tools for resumes?
Group of answer choices

AI tools work the same way for every country and job
Resume styles and expectations can vary in different countries or job markets
Every employer wants a resume that sounds exactly the same
Technology replaces the need to understand local context
Answer: Resume styles and expectations can vary in different countries or job markets

Question 10. You should use AI tools to improve your resume, but not to invent new skills or jobs.
Group of answer choices

True
False
Answer. True

Module 3 Quiz 1: Vocabulary Check: Letter Format

Question 1. What is the name of this part of a cover letter?
123 East Main Street
Philadelphia, PA 19119
(215) 898-4381
bethbradley@email.com
April 26, 2010
Jane Doe, Director
Office of International Programs
University of Texas
P.O. Box 112
Austin, TX 99999
Group of answer choices
the salutation
the heading
the body paragraphs
the closing
Answer: the heading

Question 2. What is the name of this part of the cover letter?
Sincerely,
Beth Bradley
Beth Bradley
Group of answer choices
the body paragraphs
the salutation
the heading
the closing
Answer: the closing

Question 3. What is the name of this part of the cover letter?
Dear Ms. Doe:
Group of answer choices
three paragraphs
the closing
the salutation
the heading
Answer: the salutation

Question 4. What is the name of this part of the letter?
I was interested to read the article in the Austin Times which addressed the growing international student population at your university and noticed an opening for an International Student Advisor.

I am writing to apply for the position of International Student Advisor at the University of Texas. As you can see in my resume, I will graduate this May from the University of Pennsylvania with an M.S> Ed., with a specialization in Intercultural Communications.

For the past year, I have worked as a Resident Advisor at the International House in Philadelphia. I have been responsible for 40 international students who have recently moved to the United States. In this position, I advise students on personal, cultural, and immigration issues, as well as organize professional, social, and cultural programs.

Combining interpersonal and organizational skills, I have been successful at assisting these students in beginning their life in the United States. Additionally, last summer I assisted with International Orientation at the University of Pennsylvania. Both of these positions have helped me to understand international student issues and concerns.

My graduate course work has increased my knowledge of international cultures and concerns. My graduate course work has increased my knowledge of international cultures, customs, and communication styles.

These experiences have formed an excellent foundation on which to build my international student advising career and I would be most interested in continuing my career at the University of Texas.

Thank you for taking the time to review my resume. I will be moving to Austin at the end of May and would be delighted to meet with you shortly thereafter. I look forward to speaking with you soon.
Group of answer choices
the body paragraphs
the closing
the salutation
the heading
Answer: the body paragraphs

Question 5. In the United States, which of the following is a typical salutation for a formal letter?
Group of answer choices

Sincerely,
Dear Mr. / Ms.,
Hello
What’s up?
Answer: Dear Mr. / Ms.

Module 3 Quiz 2: Match the Job Description with the Skills

Question 1. Job Description: “Must be familiar with word processing programs”
Group of answer choices

communication skills
computer / typing skills
personal skills
Answer: computer / typing skills

Question 2. Job Description: “Must be able to manage schedules and order supplies”
Group of answer choices

management skills
organizational skills
typing skills
Answer: organizational skills

Question 3. Job Description: “Must be able to explain reports at monthly board meetings.”
Group of answer choices

calculating skills
sewing skills
presentation skills
Answer: presentation skills

Question 4. Job Description: “Must have 3 years of sales experience.”
Group of answer choices

analytical skills
computer skills
communication skills
Answer: communication skills

Question 5. Job Description: “Must be able to operate large trucks”
Group of answer choices
computer skills
driving skills
management skills
Answer: driving skills

Module 3 Quiz 3: How Do I Write A Cover Letter?

Question 1. True or false: It is acceptable to use the same cover letter for each job that you apply for.
Group of answer choices

True
False
Answer. False

Question 2. According to the article, what are the reasons to write a cover letter? Choose the four correct answers.
Group of answer choices
to meet new people
to learn more about the company
to introduce yourself to an employer
to show your interest in the job
to describe your skills
to show your achievements
Answer. to introduce yourself to an employer
to show your interest in the job
to describe your skills
to show your achievements

Question 3. You should address your letter to a person; it is best to use a name, not just a title.
Group of answer choices
True
False
Answer. True

Question 4. According to the article, the introduction paragraph should include:
Group of answer choices

the job you are applying for
where you saw the job advertisement
a summary of your qualifications
Your interest in the position
Answers: the job you are applying for
where you saw the job advertisement
Your interest in the position

Question 5. According to the article, the body paragraph should include: (choose 2)
Group of answer choices

the dates and names of your past employers
an explanation of something you can add to the company
the names of your past supervisors
2 or 3 specific examples of your skills
Answers: an explanation of something you can add to the company (i.e., why you are a unique match / how you contribute to the employer’s success)
2 or 3 specific examples of your skills

Module 3 Quiz 4: Simple Past and Present Perfect

Question 1. Maria ________________ a teacher for 10 years. Now she is a director in a publishing company.
Group of answer choices

was
has been
Answer: has been

Question 2. Felipe _____________ in construction since 2010. He loves his job very much.
Group of answer choices

worked
has worked
was working
Answer: has worked

Question 3. I _____________________ since I was at college that I wanted to work outdoors rather than in an office.
Group of answer choices

have known
had known
knew
Answer: have known

Question 4. Yesterday, my colleague and I _______________ some free time during work. So we went for a walk close to our office.
Group of answer choices

have had
had
Answer: had

Question 5. How __________ to work this morning? The trains were not in service.
Group of answer choices
have you gotten
did you get
Answer: did you get

Module 3 Quiz 5: Direct or Polite Language

Question 1. I could help increase the advertising sales for your company.

Question 2. I would like to join the engineering department at State University.

Question 3. My web design skills would contribute to your company.

Question 4. I would like to interview for the position.

Question 5. I would like to apply for the Administrative Assistant job.

Module 3 Quiz 6: Build Your Own Letter

Question 1. Which subject line is best for this job application?
Group of answer choices

Hello I Want the Job
Job Application
Application: Marketing Assistant
Hire Me Please
Answer: Application: Marketing Assistant

Question 2. Choose the best sentence to start a cover letter.
Group of answer choices

I’m super excited about this job and hope you pick me.
Hi there! I’m interested in your company.
I am writing to apply for the position of Marketing Assistant at BrightPath Learning.
Hello! I saw your job and want to work for you.
Answer: I am writing to apply for the position of Marketing Assistant at BrightPath Learning

Question 3. You are writing a short cover letter for the Marketing Assistant job at BrightPath Learning. Choose two sentences that are appropriate and effective in a professional letter.
Group of answer choices
No answer text provided.
No answer text provided.
I am writing to apply for the position of Marketing Assistant at BrightPath Learning.
I think I would like this job and I am a fast learner.
I have experience creating social media content and organizing online events.
I want to work from home and this looks easy.
I enjoy working with people, and I love animals.
Answers: I am writing to apply for the position of Marketing Assistant at BrightPath Learning.
I have experience creating social media content and organizing online events.

Question 4. Read the message below. What is the most important thing the writer forgot to include?
Dear Hiring Manager,
I would really like to work at your company. I am friendly and a fast learner.
Thank you for your time.
Sincerely,
Maria Chen
Group of answer choices
The name of the job she is applying for
A polite closing
A greeting
The writer’s name
Answer: The name of the job she is applying for

Question 5. Read this short cover letter. Then choose the sentences that do not belong in a professional job application.
Dear Mr. Abbas,
I am writing to apply for the position of Marketing Assistant at BrightPath Learning.
I have experience planning online events and managing social media posts.
I live with my parents and enjoy cooking in my free time.
I think your company is cool.
Thank you for your time. I look forward to hearing from you.
Sincerely,
Sara Ibrahim
Group of answer choices
I live with my parents and enjoy cooking in my free time.
I think your company is cool.
I am writing to apply for the position of Marketing Assistant at BrightPath Learning.
I have experience planning online events and managing social media posts.
I live with my parents.
Answers: I live with my parents and enjoy cooking in my free time.
I think your company is cool.

Question 6. Which sentence is the most professional way to close a short job application message?
Group of answer choices

I hope you like me!
Please give me this job, I really need it.
Thank you for your time. I look forward to hearing from you.
I don’t know what else to say, but I hope for the best.
Answer: Thank you for your time. I look forward to hearing from you.

Question 7. What is the main purpose of this sentence in a cover letter?
“I have experience planning online events and creating social media posts.”
Group of answer choices
To say goodbye
To show why the applicant is a good fit
To explain why the job is interesting
To ask for an interview
Answer: To show why the applicant is a good fit

Module 4 Quiz 2: Choose the Conversation with Appropriate Topics

Question 1. “How much money did you make last year?”
Group of answer choices
appropriate
inappropriate
Answer: inappropriate

Question 2. “Do you like the weather we’re having right now?”
Group of answer choices
appropriate
inappropriate
Answer: appropriate

Question 3. “Are you going to vote for President Gonzalez in the election?”
Group of answer choices
appropriate
inappropriate
Answer: inappropriate

Question 4. “How did you start in your career?”
Group of answer choices
appropriate
inappropriate
Answer: appropriate

Question 5. “Did you ever read the Bible?”
Group of answer choices
appropriate
inappropriate
Answer: inappropriate

Module 4 Quiz 3: Networking Vocabulary Matching

Question 1. an elevator speech
Group of answer choices

people that work together
a short description of your skills and career goals
making polite conversation with someone
topics that are good for small talk (ex. weather, food, or travel)
Answer. a short description of your skills and career goals

Question 2. coworkers
Group of answer choices

topics that are NOT good for small topic (e.g. religion, politics, or salary)
connecting with other people about your job search and career goals
topics that are good for small talk (e.g. weather, food, or travel)
people that work together
Answer. people that work together

Question 3. networking
Group of answer choices

making polite conversation with someone
a short description of your skills and career goals
connecting with other people about your job search and career goals
topics that are NOT good for small topic (e.g. religion, politics, or salary)
Answer. connecting with other people about your job search and career goals

Question 4. small talk
Group of answer choices

people that work together
making polite conversation with someone
topics that are good for small talk (e.g. weather, food, or travel)
connecting with other people about your job search and career goals.
Answer. making polite conversation with someone

Question 5. taboo topics
Group of answer choices

topics that are good for small talk (e.g. weather, food, or travel)
topics that are NOT good for small topic (e.g. religion, politics, or salary)
connecting with other people about your job search and career goals
a short description of your skills and career goals
Answer. topics that are NOT good for small topic (e.g. religion, politics, or salary)

Module 4 Quiz 4: Networking and Reference Etiquette

Question 1. Which of these are considered “safe” topics for small talk in a U.S. professional setting? (Choose all that apply)
Group of answer choices

The weather
Your salary
Food and restaurants
Travel
Politics
Ans. The weather, Food and restaurants, Travel (Select these three)

Question 2. What should a short elevator speech include?
Group of answer choices
Your full resume
Your name, your job, your skills, and what kind of work you want
A joke to make people laugh
A story about your childhood
Ans. Your name, your job, your skills, and what kind of work you want

Question 3. Why do people use small talk in a professional setting?
Group of answer choices
To ask personal questions
To test someone’s grammar
To avoid talking about work
To start a conversation and build a connection
Ans. To start a conversation and build a connection

Question 4. After someone agrees to be your reference, what should you do? (Choose all that apply)
Group of answer choices
Say thank you
Share the job description
Ask them to call the employer every day
Let them know when they may be contacted
Ans. Say thank you, Share the job description, Let them know when they may be contacted (Select these three)

Question 5. You want to ask someone to be your reference. Which message is the best choice?
Group of answer choices
Hi! Can you write me a reference? It’s urgent.
Dear Ms. Chen, I’m applying for a new position and would be grateful if you’d consider serving as a reference.
Hey, I’m applying for a job. Just tell them I’m good.
Can I list you as a reference? Let me know quickly.
Ans. Dear Ms. Chen, I’m applying for a new position and would be grateful if you’d consider serving as a reference.

Question 6. In some cultures, it’s not polite to ask personal questions like salary or religion in professional conversations.
Group of answer choices

True
False
Ans. True

Question 7. What is one good way to grow your professional network online?
Group of answer choices
Connect through an online professional network and send a polite introduction message
Add everyone you see on social media
Ask for a job in your first message
Share your resume on a friend’s social media page
Ans. Connect through an online professional network and send a polite introduction message

Question 8. In an elevator speech, what helps you sound confident and clear?
Group of answer choices
Using stress, rhythm, and intonation correctly
Using difficult words
Speaking quickly with no pauses
Ending every sentence with a question
ans. Using stress, rhythm, and intonation correctly

Question 9. It’s a good idea to practice your elevator speech before a networking event.
Group of answer choices
True
False
ans. True

Question 10. You meet someone at a job fair. What is a good message to send the next day?
Group of answer choices
Thank you for speaking with me at the event. I enjoyed learning more about your company.
Hey. Do you remember me?
Can you give me a job?
Call me if anything comes up.
ans. Thank you for speaking with me at the event. I enjoyed learning more about your company.

Module 5: Overview and To Do List

Module 5 Quiz 1: Interview Jeopardy

Question 1. A job seeker says: “I graduated from the University of Pennsylvania.”
The question was:
Group of answer choices
What did you study?
Where did you study?
How many years did you study in Philadelphia.
Ans. Where did you study?

Question 2. A job seeker says: ” I worked at XYZ for 20 years.”
The question was:
Group of answer choices
What was your salary at XYZ Company?
When did you graduate from college?
How many years did you work for XYZ Company?
Ans. How many years did you work for XYZ Company?

Question 3. A job seeker says: “I answered telephones and scheduled appointments.”
The question was:
Group of answer choices
What are your hobbies?
When did you begin working at ABC Company?
What were your job duties and responsibilities.
Answer. What were your job duties and responsibilities.

Question 4. A job seeker says: “I can start next week.”
The question was:
Group of answer choices
Where do you live?
When did you move to this city?
When can you begin working?
Answer. When can you begin working?

Question 5. A job seeker says: “My manager at ABC Company was Robert Evans.”
The question was:
Group of answer choices
Why did you leave your last job?
Who was your manager or supervisor
How did you learn about the job?
Answer. Who was your manager or supervisor

Module 5 Quiz 2: Matching Answers to Questions

Question 1. “What is your biggest strength?”
Group of answer choices
“I really like the kind of work this company does. I think it would be a great match for my skills and experience.”
“Yes I do, thanks. Are there any opportunities for professional development in this job?”
“I am really organized. I enjoy planning projects and schedules.”
“In my last job an employee suddenly left the company. So I had to do many of her tasks until the company found someone to replace her.”
“I learned that clear communication between employees in a company is so important.”
Ans. “What is your biggest strength?” – “I am really organized. I enjoy planning projects and schedules.”

Question 2. “Tell me about a challenge you faced.”
Group of answer choices
“In my last job an employee suddenly left the company. So I had to do many of her tasks until the company found someone to replace her.”
“I learned that clear communication between employees in a company is so important.”
“I am really organized. I enjoy planning projects and schedules.”
“Yes I do, thanks. Are there any opportunities for professional development in this job?”
“I really like the kind of work this company does. I think it would be a great match for my skills and experience.”
Ans. “In my last job an employee suddenly left the company. So I had to do many of her tasks until the company found someone to replace her.”

Question 3. “Do you have any questions for me?”
Group of answer choices
“Yes I do, thanks. Are there any opportunities for professional development in this job?”
“I learned that clear communication between employees in a company is so important.”
“I am really organized. I enjoy planning projects and schedules.”
“I really like the kind of work this company does. I think it would be a great match for my skills and experience.”
“In my last job an employee suddenly left the company. So I had to do many of her tasks until the company found someone to replace her.”
Ans. “Yes I do, thanks. Are there any opportunities for professional development in this job?”

Question 4. “What did you learn from working at X Company?”
Group of answer choices
“Yes I do, thanks. Are there any opportunities for professional development in this job?”
“In my last job an employee suddenly left the company. So I had to do many of her tasks until the company found someone to replace her. “
“I am really organized. I enjoy planning projects and schedules.
“I really like the kind of work this company does. I think it would be a great match for my skills and experience.”
I learned that clear communication between employees in a company is so important.”
Ans. “I learned that clear communication between employees in a company is so important.”

Question 5. “Why do you want to work at this company?”
Group of answer choices
“I learned that clear communication between employees in a company is so important.”
“In my last job an employee suddenly left the company. SO I had to do many of her tasks until the company found someone to replace her.”
“I am really organized. I enjoy planning projects and schedules.”
“I really like the kind of work this company does. I think it would be a great match for my skills and experience.”
“Yes I do, thanks. Are there any opportunities for professional development in this job?”
Ans. “I really like the kind of work this company does. I think it would be a great match for my skills and experience.”

Module 5: Quiz 3: Writing a Thank-You Letter

Question 1. Why should you send a thank-you letter after a job interview?
Group of answer choices
To ask for a higher salary
To show that you are professional and interested in the job
To give long explanations about your weaknesses
To remind the interviewer of your strengths
ans. To show that you are professional and interested in the job (and optionally To remind the interviewer of your strengths

Question 2. What is the correct greeting for a thank-you letter?
Group of answer choices
Hey there,
To whom it may concern
Dear [Interviewer’s Name],
Hello Sir or Madam
Ans. Dear [Interviewer’s Name],

Question 3. What is the correct way to complete this sentence?
“Thank you for ______ your time.”
Group of answer choices
take
taking
to take
took
Ans. taking

Question 4. Which of the following phrases would sound polite and professional in a thank-you letter?
Group of answer choices
Hit me up with more info
I’m super hyped about this job
Please feel free to contact me if you need more information
Can you text me if you need anything else?
Ans. Please feel free to contact me if you need more information

Question 5. What is the meaning of this sentence?
“I’m excited about the possibility of contributing my experience to your team.”
Group of answer choices
I already work for you.
I don’t want this job.
I think I can help your company.
I want more information.
Ans. I think I can help your company.

Question 6. Match the phrase to the function.
Group of answer choices
“Best regards,”
[ Choose ]
“I appreciated learning more about your team and goals.”
[ Choose ]
“Thank you for the opportunity to speak with you.”
[ Choose ]
“I’m excited about contributing my skills.”
[ Choose ]
Ans. “Best regards,” – Ending the email politely.
“I appreciated learning more about your team and goals.” – Mentioning a positive detail.
“Thank you for the opportunity to speak with you.” – Showing gratitude for the interview.
“I’m excited about contributing my skills.” – Expressing interest in the job.

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